Proven at scale
400+ enterprise ISP deployments, a country-wide telecom rollout and long-term ownership of platforms that thousands of subscribers rely on daily.
Hyderabad, IndiaLeadership · Strategy · ProductReplies in 24–48 hours
Building scalable telecom & ISP platforms — from vision to execution.
10+ years of product leadership across telecom, media and enterprise — designing and delivering platforms that stay reliable at scale, not just during demos.
- Years
- 10+
- Enterprise ISPs
- 400+
- Team led
- 15
UR
Umesh Racha
Head of Product · IconRadius & IconMedia
Online — ask me about your stack
For investors, business owners & solution seekers
Choose the lens that matches you.
The same platform expertise, framed for your goals — whether you're funding, scaling an ISP/MSO, or fixing specific architecture and integration challenges.
Why this is investable
Execution in a complex, sticky domain.
Telecom and ISP infrastructure is hard to displace. The moat is built on integrations, reliability and day-to-day operations — exactly where my experience sits.
Validate a telecom investment- 10+ years building and growing products used by 400+ enterprise ISPs.
- Led a team of 15 and a country-wide rollout with a large telecom operator.
- Deep integrations across CAS, routers (Cisco/Nokia/Juniper/Mikrotik/Huawei) and OSS/BSS stacks.
Why me
Product leadership with real telecom & ISP depth.
10+ years in product development and management across enterprise, consumer internet, media and telecom — finding the customer's real pain point fast and shipping the fix that holds up in production.
Product + engineering leadership
Full SDLC ownership — coding standards, reviews, SCM, build, testing and operations — plus roadmap ownership and stakeholder alignment.
Telecom domain depth
CAS, routers, OSS/BSS, SMS for MSOs, TR-069 and GenieACS — combined with cloud and HA design for real networks, not lab demos.
Who I work with
ISPs & MSOs expanding coverage, launching new plans or entering new cities and regions.
Telecom operators modernising legacy OSS/BSS stacks and CAS integrations without downtime.
Founders & product teams building telecom/infra SaaS products that need pragmatic execution.
Enterprise IT & architecture teams who want an experienced partner to validate or design critical platforms.
The stack I work across
From the subscriber's router to the billing system — and the HA layer under it all.
Pick any tier. Each one links to the service that covers it, and you can ask me about it directly.
AAA / RADIUS
Authentication & accounting
The heart of IconRadius: authentication, accounting, quota and plan enforcement across 400+ ISP deployments.
- Typical outcomes
- Led version releases for IconRadius and core roadmap decisions.
- Supported rollouts and large deployments for 400+ enterprise ISPs.
- Built Android/iOS mobile apps to extend IconRadius into the field.
Solutions
Solutions for ISPs, MSOs and telecom operators.
Platforms and solutions that keep large-scale ISP and media businesses running — from IconRadius to IconMedia and beyond.
ISP Management Platforms (IconRadius)
End-to-end ISP management — authentication, billing, policies and operational tooling that keeps subscribers online and invoices accurate.
- Led version releases for IconRadius and core roadmap decisions.
- Supported rollouts and large deployments for 400+ enterprise ISPs.
- Built Android/iOS mobile apps to extend IconRadius into the field.
OSS/BSS & CAS Integrations
Telecom-grade integrations that connect CAS vendors, OSS/BSS systems and subscriber-management platforms for digital TV, IPTV and broadband.
- Led IconMedia — the SMS application for MSOs running Digital TV & IPTV services.
- CAS integrations with Nagra, SafeView, ABV and related systems.
- Project lead for a country-wide broadband & media software rollout with a large telecom operator.
TR-069 & GenieACS Automation
Automation for CPE provisioning, diagnostics and lifecycle via TR-069 and GenieACS, so your support team stops logging into routers.
- Zero-touch provisioning across large fleets of CPE devices.
- Standardised configuration and firmware rollouts to reduce incidents.
- Better first-line support through remote diagnostics and automated actions.
Cloud & High Availability Architecture
Architectures that stay up: HAProxy, keepalived, clustered databases and multi-cloud deployments designed for real network load.
- Designs across VMware, Proxmox, RHEL, CentOS, Ubuntu, Docker, AWS, Azure, Google Cloud and DigitalOcean.
- Clusters with Galera, Cassandra and ClickHouse for reliability and performance.
- HAProxy and keepalived based high-availability front-ends with observability and failover.
Stuck on a platform, integration or rollout decision?
Share your context in a few lines. I reply within 24–48 hours with a view on what I'd do next.
Proof
Highlights that matter to serious operators.
Numbers, scale and vendors that show this is built for real-world telecom and ISP environments, not side projects.
400+
Enterprise ISP deployments supported via IconRadius
15
Engineers led while shipping IconRadius releases
10+ yrs
Continuous telecom & ISP product leadership
5+
Router vendors integrated: Cisco, Nokia, Juniper, Mikrotik, Huawei
Toolbox used in real deployments:TR-069GenieACSHAProxykeepalivedVMwareProxmoxAWSAzureGoogle CloudDigitalOcean
40% faster
Faster subscriber activation
Helped a regional ISP cut new subscriber activation time by 40% by standardising TR-069 policies, automating device onboarding and tightening OSS/BSS integrations.
~30% fewer
Fewer outage incidents
Redesigned an ISP/MSO's HAProxy/keepalived topology and added structured monitoring, resulting in roughly 30% fewer outage-related incidents over the following quarters.
3 months
New offering in 3 months
Enabled a provider to launch a prepaid broadband offering in about three months by extending IconRadius, automating CAS/OSS flows and aligning product, engineering and operations.
Experience
One company, multiple hats — from programmer to Head of Product.
Always focused on shipping and scaling telecom-grade products.
Telecom & ISP product experience
10+ years
Head of Product
Jan 2023 – PresentHyderabad, Telangana, India
- Full SDLC ownership: coding standards, code reviews, SCM, build, testing and operations.
- Architecture for new and existing systems — patterns, reliability and scaling.
- Deep understanding of product design, dependencies and trade-offs.
- Influences stakeholders across levels to align roadmap, delivery and operations.
Sr. Manager – Products
Nov 2019 – Jan 2023Hyderabad, Telangana, India
- Led IconMedia — SMS application for MSOs for Digital TV & IPTV services.
- Handled CAS integrations with Nagra, SafeView, ABV and similar systems.
- Project lead for country-wide rollout of broadband & media software with a large telecom operator.
- Drove enhancements to existing products and conceptualised new products.
Full Stack Developer
Nov 2017 – Nov 2019Hyderabad Area, India
- Led a team of 15; responsible for version releases of IconRadius.
- Supported rollouts and large deployments for 400+ enterprise ISPs.
- Conceptualised and developed the Android/iOS mobile app for IconRadius.
- NAS/BRAS integration with core routers (Huawei/Cisco/Nokia/Mikrotik/Juniper).
Software Programmer
Dec 2015 – Nov 2017Hyderabad, Telangana, India
- Developed modules for the ISP management software IconRadius (end-to-end ISP operations).
- Handled installation, client interaction and post-implementation support.
Skills
From product lifecycle to cloud architecture.
Product leadership, telecom domain expertise and hands-on engineering across AI, mobile, databases and cloud.
AI for telecom & ISP operations
Using AI to surface patterns in network behaviour, predict incidents and automate responses that keep subscriber experiences stable.
SaaS product development
Building SaaS products that handle billing, entitlements, integrations and operations across multi-tenant environments.
Product lifecycle management
From discovery to deprecation — roadmaps, releases, feedback loops and operations aligned to measurable outcomes.
AI tools
OpenAIOllama (deepseek-r1, llama3.x, qwen2.5)
Languages
CPHPJavaASP.NETJavaScriptHTMLCSS
Mobile & front-end
FlutterIonicAngularReact NativeFramework7Node.js
Databases
MySQLMongoDBRedisGalera ClusterCassandraClickHouse
Load balancing
HAProxykeepalived
Network integrations
CiscoNokiaJuniperMikrotikHuaweiOSS/BSS systemsCAS + SMS for MSOs
Cloud & infra
VMwareProxmoxRHELCentOSUbuntuDockerAWSAzureGoogle CloudDigitalOcean
Telecom & VoIP
TR-069GenieACSFreePBXVoIP
Design
PhotoshopIllustratorInDesignAfter EffectsCanva
VCS & IoT
GitGitHubSubversionRaspberry PiPi PicoArduino
Insights
Latest insights
Field notes on ACS migrations, CAS entitlement flows and high-availability topologies — written from the operations side, not the brochure side.
7 min read
HAProxy + keepalived for RADIUS and billing: the topology that stops 3 a.m. outages
RADIUS is UDP, billing is HTTP and the database is a cluster. One pair of front-end nodes running keepalived and HAProxy can keep all three online if you split the roles correctly. The topology, the checks and the failure drills.
7 min read
Moving CPE fleets from a vendor ACS to GenieACS without a support storm
A staged, checklist-driven way to move routers and ONTs from a vendor ACS to GenieACS: inventory, presets per model, batch-wise ACS URL changes, verification gates and a rollback that is just a URL.
7 min read
Why CAS entitlements drift — and the reconciliation loop that fixes it
Entitlement drift between your subscriber management system and the CAS is a retry and reconciliation problem, not a vendor problem. Here is where drift comes from and the loop that keeps Nagra, SafeView or ABV in step with billing.
Contact
Let's talk — I reply within 24–48 hours.
If you're exploring an investment, scaling an ISP/MSO, or need a specific solution around architecture, integrations or automation, pick the channel that suits you.